Legal
Refund Policy
Last updated October 16, 2026
We want you to feel confident buying from JodyJohnsonCreative. This policy explains when you can get a refund and how to ask for one. Our services are delivered online, so the rules below reflect that.
01One-time programs and packages
You can request a full refund within 7 days of purchase if you have not attended any session and have not accessed any digital materials.
02After sessions have started
Sessions already delivered and digital materials already accessed are not refundable. For multi-session packages, unused sessions may be refunded proportionally if you ask within 30 days of purchase.
03Monthly and yearly plans
You can cancel at any time. Cancellation takes effect at the end of the current billing period and you will not be charged again. We do not refund a period that has already started.
04Missed and rescheduled sessions
Sessions rescheduled with at least 24 hours' notice are never lost. Missed sessions or late cancellations are treated as delivered and are not refundable.
05Accidental or duplicate charges
If you were charged twice or by mistake, tell us and we will refund the extra amount in full.
06How to request a refund
Contact us via contact@JodyJohnsonCreative.life with your name, the email used at checkout and the program you bought. We reply within 3 business days.
07How refunds are paid
Approved refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days, depending on your bank.
08Chargebacks
Please contact us before disputing a payment with your bank. We will work with you to put things right quickly.
09Changes to this policy
We may update this policy. The version in force when you buy is the one that applies to your order.